Our Core Values - Strive for 5

Standard 1 – One Team, One Mission – There are many moving parts at Walden to ensure clients have the RICHest experience possible.  It is important to remember that we are all here to serve our customers.  We share our success, failures, and information/ideas.

Standard 2 – Create a lasting impression -   Our clients have made a brave choice to reach out for services.  Understanding, they may be a bit anxious during their stay or visit with Walden.  Therefore, it is our responsibility to create a positive experience.

Standard 3 – Confidentiality – Walden protects client’s confidentiality and privacy in all situations.  We strive to promote peace of mind and relieve anxiety.

Standard 4 – Talk, listen, & learn – We communicate with courtesy, clarity, & care in all verbal & non-verbal communications.  We listen attentively to customers to understand their needs & to ensure they comprehend information we provide to them.

Standard 5 – Think Safe, Be Safe – It is essential that we provide a healing, healthy, and safe environment at Walden by the identification & reporting safety hazards promptly.